The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
Loading map, please wait...
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
Less
More
Check Current Status
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,036 ratings
Thank you!
Advertisem*nt
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Check Current StatusAdvertisem*nt
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 557 |
| Houston, TX | 374 |
| Philadelphia, PA | 243 |
| Washington, D.C., DC | 240 |
| Seattle, WA | 238 |
| Atlanta, GA | 210 |
| Denver, CO | 206 |
| San Francisco, CA | 150 |
| Miami, FL | 142 |
| Indianapolis, IN | 140 |
| Sacramento, CA | 139 |
| Orlando, FL | 136 |
| Boston, MA | 125 |
| Detroit, MI | 117 |
| Portland, OR | 113 |
| Minneapolis, MN | 109 |
| Brooklyn, NY | 96 |
| Oakland, CA | 90 |
| Salt Lake City, UT | 88 |
| Jacksonville, FL | 87 |
| Pittsburgh, PA | 66 |
| Tampa, FL | 64 |
| New York City, NY | 59 |
| San Jose, CA | 59 |
| Tacoma, WA | 47 |
| Reno, NV | 45 |
| Fort Myers, FL | 40 |
| Saint Paul, MN | 39 |
| Albuquerque, NM | 38 |
| Knoxville, TN | 36 |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
SaucyPeeps (@saucypeeps) reported I cut the cord today but while I was canceling my Comcast, I started talking basketball with the customer service guy for 23 minutes. Probably the best date I've been on in a while.
- 3TeamsOneLove (@JessiRose14) reported
Why is @Xfinity the worst company to deal with
- Cactus Fantastico 🌵 (@fantasticactus) reported
****** @comcast ruined my day off. Internet is down til 7
- Raymond (@Raymond14827747) reported
@comcast WHAT A CROCK OF ****
- deyag (@DeyaGarcia2) reported
The 3rd @Xfinity outage I’ve dealt with today. We’ve had an outage every day this month. If this happens tomorrow, I’m calling you ******* and better see $0 on that next bill. Can’t wait for July when we switch providers cause y’all are absolute dog ****.
- Ryan McInarnay (@RTMcInarnay) reported
@Xfinity We recently swapped from Verizon to xfinity.We also bought a new iPhone with a $500 discount promo but xfinity canceled the order and didn't tell us and now they don't want to honor the $500 promo. We were told we would have to wait 48 hours to speak to a supervisor. Bad start!
- Allison 🌴🍍🦩 (@allieonthebeach) reported
Internet has been down since 5:30. Estimated fix is 10. My husband jas broken out a dvd of a conspiracy conference. Thanks Xfinity for making night unbelievably weird.
- Lowlifejerk (@Lowlifejerk) reported
yeah.... hard to stream when your ******* internet decides that you only need 1/4 of your download speed and 250kb of total upload speed..... go **** yourself comcast
- Shep (@Shep41477920) reported
@comcast Comcast has offered the government discount but I would rather pay more for my Internet service than take Joe Biden’s subsidy any day
- 🇺🇦 Second Leg Down Liquidity Provider (@apsoccer76) reported
@KlendathuCap Comcast 12 pe… nflx 15… at worst it deserves Comcast multiples …
- #️⃣BHURT (@BernardxArnault) reported
It’s never sh*tt on tv. Idk why I even pay fa cable @Xfinity
- EckhartTrolle (@Ludicculus) reported
@yburyug @andrewmanthing Just two. Comcast owns 33%. Which basically nobody over there gives a **** and they're all waiting until they can move their content to their own service. Surprised they're even making new content.
- Richard Got Linen (@rthomson51) reported
@XfinitySupport xfinity celll service the worst I have ever had
- Zachary Payton (@Tripleccc2318) reported
@Xfinity **** PRIDE so sick of it
- Fi - Herbalist (she/her) (@Herbalust) reported
So I have Xfinity internet in Houston but I'm stuck with @Suddenlink in my rental near Austin. Every single day, multiple times a day, they throttle the connection, leaving it down for 5-30 min at a time. How is anyone supposed to get work and other tasks done? We pay for this!
Advertisem*nt
Advertisem*nt
Advertisem*nt
