Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Eugene come from postal codes 97401 and 97404.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,036 ratings
Thank you!
Problems in the last 24 hours in Eugene, Oregon
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Eugene and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Eugene, Lane County, Oregon
The most recent Comcast Xfinity outage reports came from the following cities:Eugene and Springfield.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Eugene | Internet | |
| Springfield | Internet | |
| Eugene | Total Blackout | |
| Eugene | Internet | |
| Eugene | TV | |
| Eugene | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Eugene, Oregon
Latest outage, problems and issue reports in Eugene and nearby locations:
- Dorothy Damage (@Ms_Frye) reported fromEugene, Oregon
Canceling @Xfinity. Ya’ll couldn’t be honest. You would of had my cell service too but you had to lie. Three reps and two hang ups. WORST CUSTOMER SERVICE EVER
- The Modern King (@realmodernking) reported fromEugene, Oregon
Why ******** is @Xfinity STILL DOWN?!?! REFUND!!! #KAREN
- Alex Elkin (@alexelkincomic) reported fromEugene, Oregon
@Xfinity just lost a 7 year $15k+ customer today with your terrible "customer service." Congrats. 3 hours on hold and transfers to be hung up on? Who do you think you are, unemployment? #unbelieveable
- ً (@internude) reported fromEugene, Oregon
@comcastcares fix it this sum bullsh*t
- Lolo Hat (@123loanpro) reported fromEugene, Oregon
@comcastcares can’t get through the automated phone tree or sign in to my account- can you please check if my office internet is down?
- David Landon (@CrowdAdvocate) reported fromEugene, Oregon
@comcastcares may I please get some help with my account? Something changed and my rate almost doubled (I think my promo may have expired) and I see a charge for equipment I turned in today. I need a cheaper plan if possible too. Thank you!
- Brunstad (@BrunstadTV) reported fromEugene, Oregon
Y’all I have gone almost 2 weeks now without watching #TheOffice...all to find out that I get that dumb *** #peaco*ck **** for free through xfinity. Best part? Mrs Brunstad knew all along, she just wanted to see how long it would take for me to just buy it #UnreasonableSuffering
- Ang (@Ang_Arrington) reported fromEugene, Oregon
I have been on the phone for 2 days with @Xfinity trying to get the service I already paid for!! Setting up internet should not be this hard!!! 😭💀👎🏽
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity absolute dogsh*t customer service and terrible products. Im just glad i dont use you for my phone otherwise id never be able to do anything. #trash
- ً (@internude) reported fromEugene, Oregon
@comcastcares i just paid yall that petty $27 i better not see **** on my credit report
- Jon (@JonAxtell212) reported fromEugene, Oregon
@comcast about to catch these hands (aka cancel this weak ass internet)I know how spotty internet is but y’all mofos are WEAK. Paying $160 a month for over a year and haven’t been higher than 30mb at anytime. I’m supposed to be getting god speed internet and I get low tier BS.
- KSAndrews (@andrews_ks) reported fromEugene, Oregon
@xfinitymobile Xfinity Comcast ventures are most likely done on the cheap and they use us as beta testers. 24 hrs time spent for what was a bad sim I'm old, but tech savvy since 82. Garbage phone. Screwed by Xfinity on TDay, the only cell in the house. Oh boy!
- chris calcaterra (@Crcalcat12Chris) reported fromEugene, Oregon
@Xfinity is the Mlb network not working in Eugene Oregon
- Gary Sullivan (@ginsengsully) reported fromEugene, Oregon
@Xfinity @comcast Eugene, Oregon customer here with an outage. Help!
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity just gives there tech support a book that says unplug it and plug it back in if that doesn't work your ******. Im not a 6 year old. Fix my ****.
- BLUTO (@taynk_rice) reported fromEugene, Oregon
Wtf @Xfinity why did i lose my broadcast of ufc??? **** you
- Doctor Bowtie (@drbowtiemd) reported fromEugene, Oregon
I will never forgive Comcast for screwing up my recording of that game. #cutthecord. #arsche
- Cloud Cover (@WarnesLisa) reported fromEugene, Oregon
@KLGLASS2 Straight up Comcast. They over charge every month and I just pay what I originally agreed to. I think it’s time for Comcast to have a come to Jesus moment. We have some bargaining power. They won’t have any new programming cuz actors are in lock down, no new sports programs.
- john squires (@squires_com) reported fromEugene, Oregon
No point in having WiFi if it times out every hour @Xfinity. Got a new modem and uped our speeds and we are having more problems then we did before. Its not my account so don’t send your bots to treble shoot just want y’all to know your internet trash. Thx
- Jared Horn (@jbhornito) reported fromEugene, Oregon
Hey @comcastcares I lost all internet service at my house. While I also can’t even access my Xfinity account online off my phones data as well.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- SaucyPeeps (@saucypeeps) reported
I cut the cord today but while I was canceling my Comcast, I started talking basketball with the customer service guy for 23 minutes. Probably the best date I've been on in a while.
- 3TeamsOneLove (@JessiRose14) reported
Why is @Xfinity the worst company to deal with
- Cactus Fantastico 🌵 (@fantasticactus) reported
****** @comcast ruined my day off. Internet is down til 7
- Raymond (@Raymond14827747) reported
@comcast WHAT A CROCK OF ****
- deyag (@DeyaGarcia2) reported
The 3rd @Xfinity outage I’ve dealt with today. We’ve had an outage every day this month. If this happens tomorrow, I’m calling you ******* and better see $0 on that next bill. Can’t wait for July when we switch providers cause y’all are absolute dog ****.
- Ryan McInarnay (@RTMcInarnay) reported
@Xfinity We recently swapped from Verizon to xfinity.We also bought a new iPhone with a $500 discount promo but xfinity canceled the order and didn't tell us and now they don't want to honor the $500 promo. We were told we would have to wait 48 hours to speak to a supervisor. Bad start!
- Allison 🌴🍍🦩 (@allieonthebeach) reported
Internet has been down since 5:30. Estimated fix is 10. My husband jas broken out a dvd of a conspiracy conference. Thanks Xfinity for making night unbelievably weird.
- Lowlifejerk (@Lowlifejerk) reported
yeah.... hard to stream when your ******* internet decides that you only need 1/4 of your download speed and 250kb of total upload speed..... go **** yourself comcast
- Shep (@Shep41477920) reported
@comcast Comcast has offered the government discount but I would rather pay more for my Internet service than take Joe Biden’s subsidy any day
- 🇺🇦 Second Leg Down Liquidity Provider (@apsoccer76) reported
@KlendathuCap Comcast 12 pe… nflx 15… at worst it deserves Comcast multiples …
