Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Houston come from postal codes 77002, 77009, 77052, 77008, 77081, 77006, 77019 and 77007.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,036 ratings
Thank you!
Problems in the last 24 hours in Houston, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Houston, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Houston, Pasadena, Kinwood, Missouri City and Stafford.
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| City | Problem Type | Report Time |
|---|---|---|
 Houston | Internet | |
| Houston | Wi-fi | |
| Houston | Wi-fi | |
| Houston | Internet | |
| Houston | Internet | |
| Houston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Houston, Texas
Latest outage, problems and issue reports in Houston and nearby locations:
- 🍎 (@appl3s) reported fromHouston, Texas
I changed my internet and tv to xfinity and I swear you can’t tell me sh*t when I use the microphone function to switch to Netflix. Makes me feel rich. 😂
- esta2010 (@esta2010) reported fromHouston, Texas
@ComcastCares#mobile_Care All the services are out of service. I did try option unplugging the devices but services are outI want technical support immediately
- Suanne (@SoSuanne) reported fromHouston, Texas
@Xfinity an outage in my area may be resolved by 8:57PM tonight - that's 57 minutes too late for @GameOfThrones #yourservicesucks #whycompetitionisgood
- John Nicholson (@Lost_Signal) reported fromHouston, Texas
@comcastcares getting double billed after a move. Keep getting transferred no one in your call center seems to know how to fix. About to issue a chargeback for fraud...
- Gabe Canales (@GabeCanales) reported fromHouston, Texas
I’ve had @Xfinity @comcast for less than 2 weeks and they need to send a tech out for the 4th time. I quit Comcast over a year ago due to poor customer service. Thought I would try them again....SMH. @comcastcares
- Jason D. Haas (@jasondhaas) reported fromHouston, Texas
@Xfinity’s fiber internet is GARBAGE. I tried to call and cancel, but their line isn’t working either. I’m headed to the ONE STORE they have in The Galleria after work.
- Drew McGowen (@quantumdude) reported fromHouston, Texas
Seriously, **** you Comcast
- k.🌹 (@_DamnKayy) reported fromHouston, Texas
Ima need for Comcast to get their sh*t together
- Reva 🧸🎈 (@chullin_87) reported fromHouston, Texas
@Uverse u guys have to do better my cabel & internet is so slow I never had a problem when I was with Xfinity 😑
- m@t (@mgdtx) reported fromHouston, Texas
@lisamarieatx19 They have a bad rap but I have 0 complaints with Comcast. 4 years 💪
- m a r k i e. (@jrmtzzzz) reported fromHouston, Texas
Aside from my @Xfinity service being out... my boo thang is not talking too me.. and I’m hungry!! Let me get dressed!!
- Don Ryan (@CyFairDon) reported fromHouston, Texas
Thank you @Xfinity I’ve got service, but your automated phone system still blows!!! Go @HoustonRockets 🏀🏀
- Reva 🧸🎈 (@chullin_87) reported fromHouston, Texas
@Uverse u guys have to do better my cabel & internet is so slow I never had a problem when I was with @Xfinity 😑
- m@t (@mgdtx) reported fromHouston, Texas
@RyanHorton209 @lisamarieatx19 I stream a ton. I've never been throttled, so I'm team Comcast until otherwise
- 477 days til 40 😩 (@WinkWestwood) reported fromHouston, Texas
Comcast always sneak sh*t on their customers
- Lashay Moon (@gingerlashay) reported fromHouston, Texas
@comcastcares watch this yall just message me this is the issue how do yall fix this cause it's not me
- 🍎 (@appl3s) reported fromHouston, Texas
Man @Xfinity is a piece of crap. Smh. I can’t believe everyone hyped them up like that smh. Internet is trash
- Joshua Ghoreishi (@jghoreishi) reported fromHouston, Texas
My internet is down. Comcast sucks ass.
- Tara Tallon Whitting (@taratallon) reported fromBellaire, Texas
@ATT @ATTCares we need help!!! Our internet since upgrading to #fiberoptic has now resulted in our entire home not operating efficiently. Seems backward. Please help! We thought we were making the right move away from @Comcast
- Drew McGowen (@quantumdude) reported fromHouston, Texas
Again, **** you Comcast
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- SaucyPeeps (@saucypeeps) reported
I cut the cord today but while I was canceling my Comcast, I started talking basketball with the customer service guy for 23 minutes. Probably the best date I've been on in a while.
- 3TeamsOneLove (@JessiRose14) reported
Why is @Xfinity the worst company to deal with
- Cactus Fantastico 🌵 (@fantasticactus) reported
****** @comcast ruined my day off. Internet is down til 7
- Raymond (@Raymond14827747) reported
@comcast WHAT A CROCK OF ****
- deyag (@DeyaGarcia2) reported
The 3rd @Xfinity outage I’ve dealt with today. We’ve had an outage every day this month. If this happens tomorrow, I’m calling you ******* and better see $0 on that next bill. Can’t wait for July when we switch providers cause y’all are absolute dog ****.
- Ryan McInarnay (@RTMcInarnay) reported
@Xfinity We recently swapped from Verizon to xfinity.We also bought a new iPhone with a $500 discount promo but xfinity canceled the order and didn't tell us and now they don't want to honor the $500 promo. We were told we would have to wait 48 hours to speak to a supervisor. Bad start!
- Allison 🌴🍍🦩 (@allieonthebeach) reported
Internet has been down since 5:30. Estimated fix is 10. My husband jas broken out a dvd of a conspiracy conference. Thanks Xfinity for making night unbelievably weird.
- Lowlifejerk (@Lowlifejerk) reported
yeah.... hard to stream when your ******* internet decides that you only need 1/4 of your download speed and 250kb of total upload speed..... go **** yourself comcast
- Shep (@Shep41477920) reported
@comcast Comcast has offered the government discount but I would rather pay more for my Internet service than take Joe Biden’s subsidy any day
- 🇺🇦 Second Leg Down Liquidity Provider (@apsoccer76) reported
@KlendathuCap Comcast 12 pe… nflx 15… at worst it deserves Comcast multiples …
